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Burst Health Reviews 

3,065
•
TrustScore 4.5 out of 5

4.7

Health & Medical
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Review summary

Created with AI, based on recent reviews

Evaluating 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the online medical consultations are remarkably professional, while noting that prescription delivery is consistently fast and efficient. Consumers deeply appreciate the intuitive, user-friendly website alongside the supportive and genuinely helpful staff members who make the entire healthcare process completely stress-free. Some people were dissatisfied with delivery times, noting that parcels occasionally take a couple of weeks to arrive or experience unexpected shipping delays. A few customers also mentioned frustrating challenges regarding communication breakdowns or difficulties reaching the customer support team when they urgently needed timely assistance.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting fast, efficient, and reliable medical support... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that medication and treatment arrive... See more

User experience

People report positive experiences with user experience, highlighting how easy, fast, and convenient the... See more

Staff

Customers consistently note positive experiences with staff, frequently describing doctors and team members... See more

Customer service

Consumers find customer service to be positive, highlighting prompt communication, helpful phone support, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been on and off a certain tablet during my weightloss journey. Burst health understand my needs and have re prescribed the tablet to me each time I have needed it. It maybe a bit more expensi... See more

Rated 5 out of 5 stars

Very easy and simple process to follow. Response and approval was received quickly which was a great relief. I haven’t received my prescription as yet as I live remotely and postage takes a little l... See more

Rated 5 out of 5 stars

I have been using Burst Health on and off for the past few years, and my medications have always arrived on time. The doctor consultations are consistently professional and respectful. While the medic... See more

Rated 5 out of 5 stars

Review is mostly based on the appointment of the doctor who had called up to complete the appointment. Was a quick phone call but was a nice and polite interaction. Advised I won't be allowed to drink... See more

Company details

  1. Health & Medical

Written by the company

Online medical centre & medicine delivery Australia-wide

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(3,065)

217 reviews in the last 12 months

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Rated 5 out of 5 stars

I live rurally and it can take 3-4…

I live rurally and it can take 3-4 weeks to see a doctor AND they tend to draw out appointments to exploit bulk billing. Burst doesn't do this, it is efficient amd helpful. Genuinely better than bricks and mortar medical centres. Highly recommended.

October 19, 2026
Unprompted review
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Rated 5 out of 5 stars

I appreciate Burst Health for providing…

I appreciate Burst Health for providing a solution to an issue that has in the past been challenging on several levels. Being able to deal with the doctors online and by phone gives me confidence to get the treatment I need.

October 3, 2026
Unprompted review

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