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Burst Health Reviews 

3,037
•
TrustScore 4.5 out of 5

4.7

Health & Medical
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Review summary

Created with AI, based on recent reviews

Evaluating 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional consultations, noting how respectful, friendly, and caring the doctors are during every single appointment. People also note the incredible convenience of receiving prescriptions delivered quickly and straight to their doors, saving them valuable time during their busy weeks. Some reviewers were not happy with delivery delays, mentioning that orders sometimes took longer to arrive or were shipped late despite expectations. A few other people also felt that the overall customer support could be significantly improved, pointing out frustrating communication breakdowns, missed calls, or missing packages.

What people talk about most

Service

Clients share positive opinions on service, highlighting fast and efficient processing with very easy online... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting great delivery times and quick... See more

Staff

Customers had positive experiences with staff, expressing strong appreciation for their helpfulness and... See more

User experience

People report positive experiences with user experience, highlighting how fast, simple, and convenient the... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpful, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been on and off a certain tablet during my weightloss journey. Burst health understand my needs and have re prescribed the tablet to me each time I have needed it. It maybe a bit more expensi... See more

Rated 5 out of 5 stars

Very easy and simple process to follow. Response and approval was received quickly which was a great relief. I haven’t received my prescription as yet as I live remotely and postage takes a little l... See more

Rated 5 out of 5 stars

I have been using Burst Health on and off for the past few years, and my medications have always arrived on time. The doctor consultations are consistently professional and respectful. While the medic... See more

Rated 5 out of 5 stars

Consults and treatment with Burst Health is professional and straight forward. Prescriptions are posted straight to your door which makes it easy for me as I do shift work and can't always get to the... See more

Company details

  1. Health & Medical

Written by the company

Online medical centre & medicine delivery Australia-wide

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,037)

240 reviews in the last 12 months

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Rated 5 out of 5 stars

The orders are processed quickly and…

The orders are processed quickly and efficiently. medication is received within a few days.
As I am a full time traveller I have to change my address nearly every month and Burst Heslth staff have been very helpful with that process, ensuring that medication is sent to the right address.

August 5, 2026
Unprompted review
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